Terms of Use

The agreement

These Terms of Use ("Terms") are an agreement between you and Full Pattern Solutions LLC ("MarshHQ," "we," "us"). They cover the website at marshhq.com, the web app at app.marshhq.com, and the MarshHQ apps for iPhone and Android (together, the "Services").

By creating an account or using the Services, you agree to these Terms. Our Privacy Policy explains how we handle your information. If you do not agree to these Terms, do not use the Services.

1. Who can use MarshHQ

MarshHQ is offered in the United States. The Services are meant for adults and are not directed to children under 13. You must be at least 13 years old to create an account, and if you are under 18 you may use the Services only with the permission of a parent or guardian. An adult account holder can keep records for a youth hunter, as described in the Privacy Policy.

2. Your account

Keep your sign-in details secure. You are responsible for what happens under your account. An account is for one person; do not share it. If you think someone else has used your account, email support@marshhq.com.

3. Community rules: zero tolerance

Chat, hunt logs, photos and other shared features let you share content with the members of your groups and clubs. MarshHQ has zero tolerance for objectionable content and for abusive users. You agree not to post or share anything that:

• harasses, bullies, threatens or intimidates anyone;
• is hateful, abusive or demeaning toward any person or group;
• is sexually explicit or obscene;
• is spam, unwanted advertising or a scam;
• is unlawful, or encourages breaking hunting or wildlife laws;
• infringes someone else's rights, or shares another person's personal information without their permission.

You also agree not to:

• use another member's location information (hunting spots, blind coordinates, gate codes or access notes) for anything other than your shared hunting, share it outside your group or club without permission, or use it to scout or trespass on someone else's property;
• falsify harvest or compliance records, or use the Services to create records you know are false;
• access another person's account or information without permission, get around our access controls, or scrape the Services;
• interfere with the Services or with other people using them.

4. Reporting, blocking and how we act

In the MarshHQ phone apps, you can report a message in your group's chat to us, and you can block a member, which hides their messages from you in the phone apps (the website still shows them). To report anything else, including a message in a club's chat, or to report from the website, email support@marshhq.com. The member you report is not told who reported them. A group's lead admin and a club's owner can also delete any message in their chat.

We review reports within 24 hours. When content breaks these Terms, we remove it, and we may suspend or permanently close the account that posted it.

5. Your content

You keep ownership of what you put into the Services: hunt logs, harvest records, photos, messages, gear records and notes. You give us permission to host, store, copy, display and send that content as needed to run the Services, including showing it to the people your groups, clubs and settings share it with. That permission continues for the records that stay after you delete your account, which the Privacy Policy lists in Section 8.

You are responsible for what you post, and you confirm you have the right to post it. We may remove content that breaks these Terms.

6. Plans and billing

MarshHQ has a free plan and paid plans. Paid plans are bought on our website through Stripe, and prices are shown on our pricing page and at checkout. The phone apps do not sell anything.

• Renewal. A paid plan renews automatically, monthly or yearly as you chose, until you cancel it.
• Group members. A Group plan charges for members beyond those it includes. Adding one charges a prorated amount straight away, and removing one gives account credit, not a refund.
• Cancelling. You can cancel at any time from your billing page on our website. Your plan stays active until the end of the period you have paid for and then does not renew. Deleting your account, or deleting a club, cancels the subscription that pays for it straight away. Deleting a blind deletes the groups on it and cancels their Group plans straight away, whoever pays for them.
• Changing plans. To switch plans or between monthly and yearly billing, email support@marshhq.com.
• Refunds. We do not refund part of a billing period, except where the law requires it. We may give a refund or credit in other cases if we choose to. If you think you were charged by mistake, email support@marshhq.com.
• Price changes. We will tell you before a price increase takes effect, and it applies from your first renewal after that notice.
• When a paid plan ends. Paid features stop being available, but we do not delete your information because a plan ended.

7. Leases, bookings and the people you hunt with

MarshHQ provides scheduling and record-keeping only. A lease, a reservation, a guided hunt or a day-hunt booking is an arrangement between you and the club, group or outfitter you hunt with:

• we are not a party to any lease, booking, hunt or guiding arrangement;
• no payment for a hunt or a lease passes through MarshHQ;
• we do not check, endorse or guarantee any club, outfitter, guide, property or hunt, or their licenses, insurance or compliance with the law;
• disagreements about a hunt, a lease or a booking are between you and them.

8. If you run a club or a group

If you manage a club or a lease group in the Services, you also agree that:

• you have the right to enter the personal information you add about members, clients, guests, guides and staff (such as names, email addresses, phone numbers and photos), and you have given any notice and obtained any consent the law requires. If you add a guide's phone number, you confirm the guide has agreed to its inclusion in booking confirmations sent to their clients;
• you are responsible for your operation, including its licenses and permits, any insurance the law requires, and compliance with hunting and wildlife laws. We do not check any of this.

9. Bag limits, seasons and hunting laws

Bag limits and season dates are for reference only and may not reflect the most current regulations. Always verify with USFWS and your state wildlife agency before hunting.

The Services show bag limits, season dates, legal shooting times, weather and related warnings, and can export hunt reports. This is reference information. It can be incomplete, out of date or wrong. You, not MarshHQ, are responsible for knowing and following the hunting laws that apply to you. A warning from the Services does not mean you are breaking a law, and no warning does not mean you are following them. An exported report is a record of what was logged, not a certificate that a hunt was legal.

10. Hunting license numbers

You can store your hunting license, HIP and federal duck stamp numbers in your profile. You enter them yourself, and we do not check them with any agency. Storing a number in MarshHQ is not proof that you hold a valid license.

11. Hunting safety

Hunting involves firearms, boats, cold water, weather and remote places. The Services help you plan, schedule and record hunts. They do not supervise or ensure anyone's safety. You are responsible for your own safety and your party's.

12. Availability and disclaimers

We work to keep the Services running, but they are provided "as is" and "as available." We do not promise they will be uninterrupted, free of errors, or reachable where you hunt. Some parts, such as weather, email and photo upload, can fail while the rest keeps working. The phone apps can record a hunt without a signal (starting and ending it, who is hunting, shots and harvests) and send it when you reconnect; most other features need a connection.

To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

13. Limits on our liability

To the fullest extent the law allows, MarshHQ is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the greater of the amount you paid us in the 12 months before the claim and US$100.

Some places do not allow these limits, so they may not all apply to you. Nothing in these Terms limits any right you have under a law that cannot be waived.

14. Ending your use

By you. You can stop using the Services at any time, and you can delete your account in the app (Profile, then Delete account) or on the website (Profile, then Danger zone). Deletion is immediate and cannot be undone. If you own a club or run a lease group, you may first need to remove it, or ask our support team to complete the deletion. The records that stay after an account is deleted are listed in Section 8 of the Privacy Policy.

By us. We may suspend or close your account, or remove content, if you break these Terms, if we need to in order to protect other users or the Services, or if the law requires it.

Sections 5, 7, 12, 13 and 15 continue to apply after your use of the Services ends.

15. Governing law

These Terms are governed by the laws of the State of Missouri and applicable United States federal law, without regard to conflict-of-law rules.

16. App stores

If you downloaded a MarshHQ app from the Apple App Store or Google Play, these Terms are between you and MarshHQ, not Apple or Google, and neither is responsible for the app, its content or its support. The store's own terms also apply to your use of the app.

17. Changes to these Terms

We will post any changes on this page and update the effective date above. If a change is material, we will also tell you by email or in the Services before it takes effect. If you keep using the Services after a change takes effect, you accept the updated Terms.

18. Contact

Full Pattern Solutions LLC

support@marshhq.com